Terms Of Use
The company "BANIKA KONSTANTINA" with the distinctive title "OikoMageia" and an online store called oikomageia.gr records the following terms of use. The visitor or user of the websites and services of the oikomageia.gr website is subject to the following terms, which he must read carefully. If you do not agree to any of the following terms, you should not use the website and the services offered through it. Oikomageia.gr may change prices, terms and conditions of transactions at any time and without notice. You should check these terms frequently for any changes that may occur. Using the website after the changes are made public will mean that you accept and agree to the changes. In case you do not agree with the new terms you should stop using the website. The orders through the online store are concluding contracts of distance selling, which are based on the Consumer Code of Ethics for Electronic Commerce (ΥΑ 31619 ΦΕΚ 969 / 22.3.2017), as it was formed based on the relevant legislation for consumer protection (Ν. 2251/1994), e-commerce in general (pd.131 / 2003) as well as the Consumer Code of Ethics of article 7 of L.2297 / 2004. In case of doubt, the definitions of the current legislation prevail. According to the law, there is the possibility of alternative resolution of consumer disputes by making use of the registered ADR bodies in the Register according to JM 70330/2015. Before proceeding with your order and if you have any questions or queries regarding the general terms and conditions, please contact us.
Personal data
Oikomageia.gr, recognizing the specificity and sensitivity of personal data and supporting the security of transactions, follows and implements the relevant legislation and the instructions of the Personal Data Protection Authority regarding this Personal Data Protection Policy. To proceed with your purchase in our online store, you will be asked to provide your personal information. You will need to provide your name, address and telephone number as well as your email address and any other information that may be requested. You must also state how you wish to pay for any information related to it and confirm that you are the person referring to the information you provided. All the above personal information is confidential, and is given only if it is imposed by a Public Authority (prosecutor's order, etc.). The use of the website and services of the company by the visitor / user presupposes their unconditional agreement with the terms stated in it. In any case, the requested information is necessary to promote and complete the transaction but also to inform you about any necessary operational changes. In order to complete your order by sending it to you, we contact courier services or other postal services. In this case, we provide them with the necessary information (name, address, postal code) in order for the order to reach you successfully, while taking care to ensure the confidentiality of our transaction details from the companies that cooperate with us. Our website is not allowed to be used by minors under 18 years of age. Also, its use is prohibited by legally incompetent persons or by limited legal persons in accordance with the provisions of the Greek Civil Code (minors and / or those who are in full or partial legal aid). In the event that such an order proceeds in any way that the company is not in a position to know in advance, it reserves the right to demand the return by the supervisor or guardian of the order placed by them.
Access to oikomageia.gr
Oikomageia.gr has the right to modify, suspend or even terminate for a certain period of time all or part of its website, to change, improve or upgrade the website without any notice. Oikomageia.gr is not able to provide guarantees regarding the complete absence of viruses or other harmful programs.
Copyright
All content of the website (information, texts, images, photos, logos and in general any kind of data), the oikomageia.gr logo is the intellectual property of oikomageia.gr, is protected by Greek and International copyright law and is available to visitors only for personal use. Any copying, distribution, transfer, processing, reproduction, sale of the content of the website in any way without the explicit authorization of oikomageia.gr is prohibited.
Limitation of Liability
Our website has been based on the best display and description of our products, but oikomageia.gr does not guarantee any typographical, numerical or display errors that may appear on it and whether the illustrations and product descriptions are accurate and complete . Oikomageia.gr does not bear any responsibility or obligation to compensate for any damage and non-pecuniary damage resulting from the use of the website. You are responsible for protecting your system.
Cookies
Our company uses cookies to offer you a more complete experience when you visit our website. Cookies are small files, which are stored in the internet browser (Web browser) depending on the device you use PC, smartphone or tablet. Using them we have the ability to analyze how our visitors use our site, how they browse it and if they encounter a problem we can fix it. Cookies act as a memory for a website, allowing the latter to "remember" your electronic device every time you visit that website. Cookies can also "remember" your preferences, improve the user experience as well as adapt the ads presented to you to your preferences. All information collected is anonymous and addresses and other personal information are not stored. In case of non-consent / acceptance of cookies by the user, he can continue browsing our website. In case you do not consent to their use, please deactivate them, following the instructions of this notice so that the cookies of this website can not be installed on your electronic device. The website may use cookies to identify the visitor / user / subscriber of certain services and pages of oikomageia.gr. The visitor / user / subscriber of the website can configure his server (browser) in such a way that, either warns him about the use of cookies in specific services of the website, or does not allow the acceptance of the use of cookies in no way. You can find more information about cookies including how cookies are detected on your device, how to manage them and how to delete them at www.aboutcookies.org. In case the visitor / user / subscriber of the specific services and pages of the website does not wish the use of cookies for his / her identification, he / she cannot have further access to these services. The website uses Google Analytics cookies for anonymous demographics and interests.www.aboutcookies.org. In case the visitor / user / subscriber of the specific services and pages of the website does not wish the use of cookies for his / her identification, he / she cannot have further access to these services. The website uses Google Analytics cookies for anonymous demographics and interests.
Cookies purpose
Cookies that are absolutely necessary in order to provide the services requested by the user.
Performance cookies that collect information about how visitors use the website, for example which websites they visit most often and if they receive error messages from websites.
Functionality cookies that allow the site to store user-selectable choices (such as username, language, or region) and provide improved and more user-specific information.
Advertising cookies which are used in order to promote ads related to the visitor and his interests. They are also used to limit the frequency with which an ad is viewed by the same user and also help to calculate the effectiveness of the advertising campaign.
Cookies used by third parties
Our website may allow third party cookies to be installed by the services displayed on the website. These cookies are not controlled by us. For more information on how third parties use cookies please visit the relevant third party website.
Changes in the use of cookies
Any changes in the use of cookies for this website will be posted here and if necessary, there will be an indication on our websites that will indicate any changes.
Links
Oikomageia.gr may have links to other websites. In this case oikomageia.gr is not responsible for the examination or evaluation, the content or the quality of these websites. The risk or harm that may result from your connection to these websites is your own and you are solely responsible. Oikomageia.gr does not bear any responsibility.
Discount policy
Oikomageia.gr from time to time offers multiple discount policies, e.g. discount coupon -20% via e-mail, however in no case can an additional discount be granted on a product where it is already at a discount e.g. Monthly Offer.
Product returns
(a) Return of incorrect product
In case the product you ordered was delivered to you incorrectly (ie it is not the product you made in your order) you can return it within fourteen (14) days from the date you received it. The return of products is done after a telephone call at 2310 638083 (9 am-2pm Monday to Friday).
(b) Right of withdrawal
According to the law on consumer protection (Law 2251/1994) you have the right to return the product you have purchased within fourteen (14) days from the date of receipt. The return of the product is accepted only if the product is in its original condition in which you received it. In any case, the return costs are borne by the customer. To make the return, it is necessary to follow the procedure described in paragraph (a). We recommend that you return the product with a registered parcel and with the stated true value of the product, in order to avoid the risk of theft, damage or loss of the parcel. You can exercise the right of withdrawal within fourteen (14) calendar days from the receipt of the product by you or the person you nominated once a distance contract has been concluded, so that it is considered timely and does not need any additional justification from you. The product must be in its original condition and the protective tapes as well as the safety tapes as well as the additional gifts that the product may contain, accompanying products and materials must not have been removed. The withdrawal request can be sent directly electronically or by registered letter to our Company. In addition, you are obliged to return the products mentioned in the application within 14 calendar days from the day on which the communication with us took place and you made the decision to withdraw from the contract. In case the return of goods that can not normally be returned by post due to the specificity of the goods themselves, the cost determined by the transport company you choose may be high. If you withdraw from this contract, you will be refunded all money we have received from you, including delivery costs (excluding additional costs due to your choice to use a delivery method other than the cheapest standard delivery method we offer ). An important point is that the consumer should treat every product he receives in the way he would manage and examine it in a physical store, in order to ascertain its nature, characteristics and function. In case the treatment is different from the one listed above then his return will not be accepted. In any case where the product is not judged to have been returned in accordance with the above, the amount to be withheld by the company amounts to 55% of the price paid by the customer. This percentage is not fixed but can be higher than 55% of the price if the product has completely lost its value due to mistreatment by the consumer. In case there is this reserve of some percentage then you will be informed before the completion of the credit process and the refund. Once the withdrawal statement is made and you return the products, the company will refund the money received (or a percentage of the money in case the goods are not in their original condition or their value has decreased) without undue delay and within 14 days from the day you inform us of your decision to withdraw from this contract. We have the right to delay the return of money until we receive the goods back. We will carry out the above refund using the same means of payment that you used for the original transaction, unless you have requested something different through consultation with our relevant department.
(c) Return of defective product
In case of receipt of defective products and if the period of 14 days has not passed, they will be returned according to the procedure described in paragraph (a).
(d) Order Cancellation
In case you want to cancel an order, contact us within two hours from the moment the order is placed by sending us an email at info@oikomageia.gr. After the cancellation of your order you will receive a relevant email confirming the cancellation.
(e) Refund
In case of product return, your money will be refunded within 14 days of receiving the product from our company, as long as the product is unused and accompanied by the retail receipt. For the best and fastest service, before sending, you should contact us by phone at 2310 638083 or send us an e-mail at info@oikomageia.gr.
Order cancellation by the company
Cancellations of orders by the company itself are made in cases of non-communication due to lack of data, non-communication in telephone attempts of conversation from oikomageia.gr to resolve any problems.
Orders sent by Courrier are canceled after seven (7) days from the date oikomageia.gr tried to contact you with questions about your order.
Cancellation of an order by the customer due to the inability to pay for the product after the product has left by Courrier then he is obliged to pay the shipping costs.
Orders that you have stated will be paid by bank deposit are canceled after seven (7) days from the date of placing your order if the deposit is not made.
Payment methods
Attention: All bank charges (Entirely) for interbank transactions or third party supplies as borne exclusively by the buyer.
The accepted payment methods in our online store are the following:
Pay On Delivery
Cash on delivery is free and available only in Greece for orders up to 500 euros. Make sure someone is present to sign up and pay for the delivery. You pay the product in cash upon receipt by the courier (driver) at the address you have stated (cash on delivery costs 1 euro).
PayPal
Oikomageia.gr accepts payments through PayPal accounts and reserves the right to send orders only to the address confirmed by the Paypal account that has been registered.
By credit card or debit card
Bank Account Deposit
Remittance payments are accepted at the following bank account:
Piraeus Bank
Account number: 5224082708905
IBAN GR 2101722240005224082708905
Beneficiary Banika Konstantina
For further information call us at 2310 638083 or send us an email at info@oikomageia.gr
Shipping methods
Attention: In case of non-immediate availability of a product in the store of your choice, your order will be ready in 7-14 working days
Shipping to Athens and Thessaloniki
Shipping to your place for products up to 2 kilos in Athens and Thessaloniki with the courier company that we work with with a charge of 2.5 €. For each additional kilo you come to an agreement with our company. Estimated delivery time for Athens and Thessaloniki is 1-5 working days.
Rest of Greece (Mainland and Island)
Shipping to your place for products up to 2 kilos in the rest of Greece (Mainland and Island) from the network of the courier company that we work with with a charge of 2.5 €. Estimated delivery time for the rest of Greece (Mainland and Island) is 2-5 working days.
Offer free shipping
The offer of free shipping for orders over € 100 is valid for product shipments throughout Greece. For within Thessaloniki free shipping over 30 €
Estimated delivery time is indicative and counts from the day of shipment. Saturdays, Sundays and official Greek holidays are excluded from working days. Oikomageia.gr is not responsible for delays in missions caused by force majeure and will be entitled to an extension of time for execution. Examples include strikes, terrorist acts, war, supplier / transfer / production problems, exchange rate fluctuations, government or legislative acts and natural disasters, and it does not fall under its normal contractual obligations and control. Please make sure someone is available to pick up and sign for your delivery.
Product availability
Orders are executed based on our available stocks and that the reported product availability is indicative and not binding. In case one of our products is not available in our stocks, we undertake to contact you by email within 2 working days from the date of order, to inform you about the delay of delivery and to inform you about the time period will be needed for the delivery of the product or for any complete lack of the respective product.
Dispute Resolution
In the event that there is any difference between oikomageia.gr and users from the use of the website "oikomageia.gr" we will make an effort for a friendly solution at the request of the user.
